If you have any questions about our products or need assistance with your order, our team is here to help. You can reach us by email or phone, and we aim to reply within one business day.

To ensure a smooth and quick response, please include your order number or the email address used during checkout.

Whether you need additional information about a product or an update on your delivery, feel free to contact us, we’re always happy to assist.
Thank you for choosing us!

Contact information

Preferred contact method: You can reach us best via email or through the contact form beneath. We aim to respond within 24 hours.

Email: service@kingsly-london.co.uk
Phone: +44 7418 638172

Customer Service Hours (London time, UTC +1 typically 30-Mar to 26-Oct otherwise UTC +0):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM

Note on Data Protection:
By contacting us via email or through the contact form, you consent to the processing of your personal data in accordance with the UK GDPR and the Data Protection Act 2018. Your data will be used solely for handling your enquiry and will be deleted once your request has been fully processed.

For more information, please refer to our Legal Notice and our Privacy Policy.