Legal Notice

Last Updated: 12-22-2025

Welcome to Kingsly London! On this page, you will find mandatory statutory and policy information regarding your orders, shipping, returns, payments, and privacy. We believe in 100% transparency and aim to provide accurate, easy-to-understand details about how we operate as a United Kingdom-focused online store owned by MythologyTitans LLC.

Overview at a Glance

1 - TERMS OF SERVICE

Our Terms of Service explain your rights and obligations when placing an order with us. These terms apply to all purchases made through our website.

Key points include:

• Your statutory rights under the UK Consumer Rights Act 2015.

• How orders and payments are processed.

• Account responsibilities and security.

• Lawful use of our website.

• Our VAT status and tax compliance.

Tax & VAT Information:
Kingsly London operates below the UK VAT registration threshold and therefore does not charge VAT on orders shipped to the United Kingdom. The price shown at checkout is the final amount payable to us. If our VAT status changes in the future, we will update our Terms and reflect all required tax information at checkout.

Read the complete Terms of Service here.

2 - REFUND & RETURN POLICY

We want you to be fully satisfied with your purchase. Our Returns & Refund Policy explains how cancellations, returns, refunds, and statutory claims work.

Change-of-mind returns:

• Possible within 30 days of receiving your order.

• Products must be unused and in original condition where reasonably possible.

  Statutory rights:

• If a product is faulty, unsafe, misdescribed, or not fit for purpose, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

• For faulty items, we cover reasonable return shipping costs.

All returns are processed through our UK fulfilment centre:
Unit 3, Tungsten Park, Bardon Rd, Coalville LE67 4BL, United Kingdom

Read the full Refund & Return Policy here.

3 - SHIPPING POLICY

We ship orders exclusively within the United Kingdom, and all orders include free tracked shipping.

Shipping details:

• Orders processed in 1–2 business days.

• Average delivery time: 4–7 business days after dispatch.

• Total estimated delivery timeframe: 5–9 business days.

• Tracking provided for all shipments.

• No Customs Charges: We ship on a Delivered Duty Paid (DDP) basis; we handle all import fees.

  Learn more in the full Shipping Policy here.

4 - PRIVACY POLICY

Your privacy is important to us. We follow the UK GDPR and the Data Protection Act 2018 when collecting and handling personal information.

Our Privacy Policy explains:

• What information we collect (Device, Order, and Communication data).

• How and why we use it.

• Third-party services (Shopify, Google, Meta, couriers).

• How data is stored and protected via SSL encryption.

• Your privacy rights and international data transfers between the UK and the U.S.

  Read the full Privacy Policy here.

5 - COOKIE POLICY

Our Cookie Policy details how cookies help us operate our website and improve your experience.

It explains:

• What types of cookies we use (Strictly Necessary, Performance, Functional, Marketing).

• Essential vs. optional cookies.

• How to manage or withdraw cookie consent via our banner or browser settings.

  Read the full Cookie Policy here.

6 - PAYMENT METHODS

We offer a range of secure payment options to ensure a smooth checkout experience.

• Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB.

• Express Checkout Options: Shop Pay, Apple Pay, Google Pay, PayPal.

Security:

• All payments are SSL encrypted.

• Payment processing is PCI DSS compliant.

• We never store full card numbers on our systems.

Currency & Taxes:

• Payments are processed in GBP (£).

• We do not charge VAT due to operating below the registration threshold.

COMPANY INFORMATION

Trading Name: Kingsly London
Legal Entity: MythologyTitans LLC
Company Number: 922750054

Authorized Return Center:
Unit 3, Tungsten Park, Bardon Rd, Coalville LE67 4BL, United Kingdom

Registered business address:
8 The Green ste r, Dover Delaware 19901, United States

Pricing & Transparency: Transparency is core to our business. All prices listed on our website are final. The price you see is the price you pay. There are no hidden fees, import duties, or surcharges payable upon delivery for our UK customers.

Please note: Our headquarters does not operate a public showroom. All returns must be directed to the logistics address listed above.

CONTACT INFORMATION

Preferred contact method: You can reach us best via email or through our contact form. We aim to respond within 24 hours.

Customer Support Email: service@kingsly-london.co.uk
Customer Support Phone: +44 7418 638172

Customer Service Hours (London Time / GMT):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM